From New Jersey to Milan: Navigating International Microsoft Partnerships
In this episode of IAMCP Profiles in Partnership, hosts Anthony Carrano and Rudy Rodriguez have an in-depth conversation with Paymon Jelvani and Dominick Zappia, managing partners at Admiral Consulting Group—a Microsoft Tier 1 Cloud Solution Provider with deep roots in ERP, CRM, and customer-focused delivery. They discuss their backgrounds, the philosophy behind founding Admiral, and the company’s customer-centric approach. They explore the unique dynamics of international partnerships, especially those bridging European and US markets, and emphasize the importance of agility, open communication, and mutual respect.
The discussion delves into the practicalities of selecting partners, overcoming cultural and language barriers, and the value of customer advocacy. The Admiral team shares real-life examples of successful collaborations and their strategies for building long-term, trust-based relationships. The conversation concludes with actionable advice for companies aspiring to excel in international collaborations and partnership-driven growth.
- Partnerships That Feel Like Teamwork: At Admiral, partnerships aren’t transactional—they’re fully integrated into how the company delivers value. By embedding partners into internal processes, they ensure seamless collaboration and a unified front for the client. This mindset removes friction, improves outcomes, and scales trust across teams.
- Built for Global Business: With many clients operating across Europe and the U.S., Admiral has refined its ability to manage cross-border dynamics. From timezone alignment to cultural sensitivity, they stay flexible and communicative—offering global clients a consistent, high-touch experience no matter where they are.
- Advocacy Drives Retention: Customer advocacy is central to Admiral’s business. Their team is trained to be proactive, honest, and responsive—even when that means admitting they don’t have all the answers. This transparency builds trust with both clients and partners, leading to longer, stronger relationships.
- Focused Growth Through Collaboration: Admiral doesn’t try to do everything. Instead, they strategically partner with specialists to expand their capabilities while staying focused on what they do best. Clients get deeper expertise, and partners gain a reliable, collaborative ally.
Whether you’re navigating global expansion, strengthening your Microsoft partner network, or building a collaboration-first strategy, this episode offers real-world insights, proven approaches, and practical inspiration from leaders who’ve scaled through partnership.
Listener Links / Resources
Admiral Consulting Group
Company website: Admiral USA | Website
Company LinkedIn: Admiral Consulting | LinkedIn|
Dominick Zappia: Dominick Zappia | LinkedIn
IAMCP: IAMCP | Website
Dunamis Marketing: Dunamis Marketing | Website
Dunamias Marketing LinkedIn: Dunamis Marketing | LinkedIn
Anthony Carrano: Anthony Carrano | LinkedIn
Rudy Rodriquez: Rudy Rodriguez | LinkedIn
